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Advanced Analytics and Generative AI Services

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SNP’s Advanced Analytics and Generative AI Services

As a Microsoft Specialized Partner, SNP brings a wealth of expertise in the Microsoft ecosystem to deliver advanced analytics and generative AI services. Our goal is to help businesses transform data into actionable insights, enabling smarter decision-making and driving innovation.

Why Choose SNP?

In today’s competitive landscape, leveraging data is critical to making informed decisions, optimizing operations, and predicting future trends. At SNP, we provide the tools, methodologies, and expertise necessary to turn raw data into meaningful insights that can fuel your growth and enhance customer experiences.

How SNP Can Help:

Expert Consulting: Our team offers strategic consulting to define and execute your advanced analytics roadmap, ensuring you’re aligned with the best practices and technologies for your business goals.

Tailored Solutions: Whether you need predictive modeling, forecasting, anomaly detection, or BI governance, our advanced analytics and generative AI services are customized to your specific business needs, ensuring maximum value.

End-to-End Support: From the initial ideation phase to full-scale implementation and our ongoing 24/7 support, we guide you through every step of your analytics journey.

Let SNP empower your business to harness the full potential of data and drive innovation in today’s dynamic market.

Our Offerings

Gen AI Strategic Consulting (Ideation to POC)

Seamlessly guide your journey from initial concept to Proof of Concept (POC) with our strategic consulting services. We tailor our approach to meet your unique needs, ensuring the successful adoption of Generative AI in your organization. 

Enterprise Knowledge Base for Gen AI

Develop and maintain a robust knowledge base optimized for Gen AI. Our advanced analytics and generative AI services are designed to enhance efficiency and innovation within your enterprise, leveraging the power of advanced AI technologies.

Generative AI Solutions 

  • Agentic Voice of Customer (VOC):
  • Move beyond static dashboards with an autonomous, agent-powered VOC system. Our solution deploys a network of specialized Gen AI agents—Sentiment Trackers, Critics, Summarizers, and Action Recommenders—that continuously analyze feedback across voice, video, surveys, and text. These agents collaborate to uncover emerging issues, highlight priority themes, and recommend next steps—enabling your teams to act in real time, reduce churn, strengthen customer trust, and drive your product’s future roadmap based on what truly matters to customers.   
  • Agentic AI Customer Support Assistant:
  • Empower your support teams with an AI assistant that goes far beyond search. Powered by autonomous agents and deep semantic understanding, it instantly scans historical tickets, pinpoints relevant solutions, and delivers precise, context-aware responses—exactly when your support teams need them. By slashing resolution times and eliminating repetitive manual effort, it turns every support executive into a high-efficiency problem-solver—and every customer interaction into an opportunity to impress.  
  • Email Analytics:
  • Transform everyday emails into strategic intelligence. Powered by Agentic AI, our Email Analytics solution autonomously categorizes conversations, extracts key entities, and uncovers hidden trends across your communication streams. The result: faster decision-making, smarter response strategies, and deeper customer engagement—all without lifting a finger. 

    AI/ML Services 

  • Predictive Model Development (Classic ML):
  • Stay ahead with our predictive model development services. We create models that forecast future trends and behaviours, aiding in proactive decision-making tailored to your business needs.  
  • Forecasting:
  • Achieve precise business metric predictions with our advanced forecasting models. Our solutions help you stay ahead of the curve by providing accurate and actionable insights.  
  • MLOps:
  • Streamline the deployment and management of your machine learning models with our robust MLOps practices. We ensure your models operate at peak performance, providing ongoing support and optimization. 
  • Anomaly Detection:
  • Protect your business from potential issues by identifying unusual patterns in your data. Our advanced anomaly detection techniques enable timely interventions, ensuring the smooth operation of your systems.  By leveraging our expertise in advanced analytics and generative AI services, we empower businesses to unlock the full potential of their data. Partner with SNP to drive your digital transformation and achieve unparalleled business success.  

    Agentic AI for Enterprises

    Go beyond basic prompts and rigid automation. Our Agentic AI platform brings autonomous agents that think, plan, and act—handling complex workflows from end to end. Built on Azure for enterprise-grade security and scalability, it orchestrates intelligent, goal-driven operations tailored precisely to your business needs. Unlock the next generation of automation—adaptive, proactive, and truly intelligent. What we offer:
  • Agentic Patterns Built for Real-World Impact:
  • Our Agentic AI architecture is purpose-built to solve real business challenges with precision, flexibility, and intelligence. Explore four core agent patterns designed to maximize value across your enterprise:
  • Single-Task Agents:
  • Automate high-frequency, high-impact tasks that demand instant decisions and direct actions—freeing your teams to focus on strategic priorities.
  • Multi-Step Planning Agents:
  • Tackle complex goals with autonomous agents that plan, adapt, and execute workflows across systems, tools, and APIs—delivering outcomes, not just outputs.
  • Collaborative Agent Teams:
  • Unleash the power of coordinated agents working in sync to drive entire business processes—functioning as a seamless digital workforce.
  • Human-in-the-Loop Agents:
  • Maintain oversight and control with agents that integrate approvals, audits, and policy checkpoints—ensuring compliance in sensitive, high-stakes operations.

    Our Approach

    At the intersection of data-driven decision-making and innovative technology, we offer cutting-edge advanced analytics and generative AI services tailored to meet the evolving needs of businesses. Our approach is designed to empower organizations to unlock the full potential of their data and automate processes, enhance customer experiences, and foster growth. Here's an overview of how we approach these services:

    Use Case Ideation

    • Workshops/ Al demo's
    • Al roadmap
    • Brainstorming sessions for use case identifications
    • Prioritize as per business needs
    • Finalize the use case for Pilot implementation
    • Assess Al landing zone

    Planning /Design

    • Discussion with the business owners to understand the outcome.
    • Detailed discovery on the sources, format of the data
    • Understanding the future enhancements for the use case
    • Solution design includes 3 pillars (Data + Al + App)
    • Design the Al workflow considering best practices such as. Al content safety, Responsible A
    • Implementation Plan

    POC/Pilot

    • Resource creation
    • Implement the Al solution as per the design
    • Evaluation of the use case as per business requirements
    • Iterate with the business owners to refine the outcome
    • KT/Technical Documentation

    Operationalize

    • CI/CD for the Al solution
    • Privatization of the environment
    • Monitoring
    • Support on the Al solution

    Why Choose SNP for Advanced Analytics and Generative AI Services?

    SNP Technologies stands out as a trusted partner for advanced analytics and generative AI services due to our unique combination of expertise, innovation, and customer-centric approach. Here are the key reasons why choosing SNP is a strategic decision for businesses looking to leverage cutting-edge data-driven technologies:

    Microsoft Specialized Partner

    Our deep expertise in the Microsoft ecosystem allows us to leverage the full suite of Microsoft tools and technologies, ensuring seamless integration and optimal performance. 

    Comprehensive Expertise

    We combine our knowledge in BI, AI, ML, and Gen AI to provide holistic solutions that address all aspects of your data needs.

    Innovative Approach

    We stay at the forefront of technological advancements, continuously evolving our methods and tools to provide cutting-edge solutions that drive business success. 

    Proven Track Record

    With a history of successful projects and satisfied clients, we have demonstrated our ability to deliver impactful advanced analytics and generative AI services that transform businesses.

    Why SNP Technologies for your Cloud Transformation Project?

    14

    Microsoft Specializations

    1000+

    Successful Projects Delivered

    150+

    Microsoft Certifications

    300+

    Customers

    Use Cases

    What Our Clients Say

    Frequently Asked Questions

    Advanced analytics uses artificial intelligence (AI) to simulate a human level of intelligence. With AI, you can process more data, work on more complex modeling, and incorporate increasingly abstract algorithms.

    Generative AI enables organizations to analyze large datasets, identify trends and patterns, and make accurate predictions.

    Analytic AI: Focuses on analyzing and interpreting existing data to derive insights and make predictions. Generative AI: Focuses on creating new content by learning from existing data patterns.

    Generative AI refers to unsupervised and semi-supervised machine learning algorithms that enable computers to use existing content like text, audio and video files, images, and even code to create new possible content. The main idea is to generate completely original artifacts that would look like the real deal. Through our advanced analytics and generative AI services, we help businesses harness these technologies to create innovative solutions and gain competitive advantages.

    AI data analytics is designed to support, automate, and simplify each stage of the data analysis journey. AI tools can help with data collection (ingesting from multiple sources) and preparation (cleaning and organizing for analysis).