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The client is focused on residential and commercial real estate transactions, wills and probate and small business matters.
Looking to grow the business with a substantial increase the customer base, the client was constantly pulled back by CLOUDSMART. CLOUDSMART provides data center colocation and hosting services for websites, email, databases, online backup/replication and other key applications. Given the challenges faced by the client with frequent website outages and the desire to enhance customer experience while cutting operational costs, SNP Technologies can provide tailored solutions to address these issues. Here’s a comprehensive approach that outlines how SNP Technologies can help the client improve their infrastructure, enhance reliability, and ultimately grow their business.
Partnering with the client to migrate their website to Azure Web App for Container Service, combined with Azure DevOps for Continuous Integration (CI) and Continuous Deployment (CD), represents a significant enhancement in their operational capabilities.
Following the migration to Azure Web App for Containers and the implementation of Azure DevOps for CI/CD, the client has realized substantial improvements in both the speed and efficiency of their IT service delivery.
The post-migration improvements the client has experienced highlight the significant benefits of leveraging Azure Web App for Containers and Azure DevOps for CI/CD. The enhancements in speed, efficiency, and scalability of IT service delivery empower the client to not only meet current demands but also to innovate and grow their business effectively. With a robust infrastructure in place, the client is well-positioned to respond to changing market dynamics and enhance their overall service offerings, ultimately leading to a more substantial customer base and improved business outcomes.
The most significant impact experienced by the client are:
- The client’s infrastructure management time has reduced by 80% with managed support from SNP.
- Dynamic Scaling: The client can now dynamically scale their website’s performance based on the number of users per session. Azure Web App for Containers provides built-in scaling capabilities that automatically adjust resources based on traffic demand, ensuring optimal performance during peak periods.
- Improved Load Times: The containerized applications benefit from faster load times, leading to a better user experience. The efficiency of the Azure infrastructure minimizes latency and optimizes resource utilization.
- CI/CD Automation: The integration of Azure DevOps allows the client to automate the build process. Changes to the application code trigger automated builds, ensuring that new features and updates are deployed quickly and reliably.
- Consistent Quality Control: Automated testing integrated into the CI/CD pipeline ensures that code changes are validated before deployment, reducing the likelihood of errors and improving the overall quality of the application.
- The reduced operational overhead associated with manual deployments allows the IT team to concentrate on innovative projects and strategic initiatives rather than routine maintenance tasks.
- Data-Driven Decisions: The analytics gathered from monitoring tools enable the client to make informed decisions regarding resource scaling, user experience improvements, and future development priorities.
- Reliable Service Delivery: The combination of enhanced performance and rapid deployment cycles results in a more reliable service for end-users. This reliability contributes to higher customer satisfaction and retention rates, as users experience fewer disruptions and faster response times.
- Enhanced Features: The ability to quickly roll out new features based on user feedback fosters a more engaging user experience, allowing the client to stay competitive in the market.
